Privacy Policy

Introduction

At Livnestro, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.

By accessing or using livnestro.com, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect certain information necessary to provide our services, including:

Personal Information

This may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • Order details

We collect this information when you:

  • Create an account
  • Place an order
  • Contact our customer service team
  • Subscribe to communications from us

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Pages viewed and interactions with our website

This information helps us improve website performance, security, and customer experience.

How We Use Your Information

We use collected information for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support
  • Sending order updates and important service notifications
  • Improving our website, products, and services
  • Preventing fraudulent transactions and maintaining website security
  • Communicating with you about promotions or updates when permitted

We only use your personal information for purposes necessary to provide and improve our services.

Payment Information

All payment transactions are processed through secure payment providers.

Livnestro does not store complete payment card information on our servers. Payment information is handled securely by trusted third-party payment processors in accordance with applicable security standards.

Cookies and Tracking Technologies

Livnestro uses cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Understand how visitors use our website
  • Improve website functionality
  • Provide relevant content and marketing communications

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing Your Information

We may share your information only when necessary to operate our business, including with:

  • Payment service providers
  • Shipping and delivery partners
  • Website hosting and technology providers
  • Service providers that assist with website operations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we use appropriate security practices, no online transmission or storage method can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your personal data
  • Requesting correction of inaccurate information
  • Requesting deletion of your personal information
  • Managing communication preferences

To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services.

Livnestro is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party services you visit.

Children's Privacy

Livnestro does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Company Name:
Yichang Weituo Liujin Trading Firm (Sole Proprietorship)

Legal Representative:
Wei Ying

Email:
[email protected]

Customer Service Phone:
13890098306

Response Time:
We aim to respond to all customer inquiries within 12–72 hours.

Address:
Room 62-1443, Donghuan Building, No. 9 Huancheng East Road, Xiling District, Yichang City, Hubei Province, China

Thank you for trusting Livnestro.

Livnestro
Everyday essentials, thoughtfully designed.