Shipping Policy
At Livnestro, we are committed to providing a reliable and efficient shipping experience for every order. This Shipping Policy explains how your order is processed, shipped, and delivered.
Order Processing Time
Orders are processed after payment confirmation.
Processing Time:
1–3 business days
During the processing period, we carefully prepare your order and complete the necessary fulfillment procedures before shipment.
Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
After your order has been shipped, the estimated delivery time is:
Estimated Delivery Time:
7–15 business days
Delivery times may vary depending on the destination, shipping carrier, customs procedures, and other factors outside of our control.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
You can use the tracking number provided to check the latest delivery updates.
If you do not receive your tracking information within the expected timeframe, please contact our customer service team for assistance.
Shipping Fees
Shipping fees are calculated based on your order details and destination.
Any applicable shipping costs will be displayed during checkout before payment is completed.
From time to time, Livnestro may offer promotional shipping benefits. Any applicable offers will be clearly displayed on our website.
Delivery Delays
While we work to ensure timely delivery, delays may occasionally occur due to:
- Weather conditions
- Carrier delays
- Customs processing
- Incorrect or incomplete delivery information
- Other circumstances beyond our reasonable control
If your order experiences an unexpected delay, please contact us and we will assist you with the latest available information.
Address Information
Customers are responsible for providing accurate and complete shipping information at checkout.
Please carefully review your shipping address before completing your order. Livnestro is not responsible for delays or delivery issues caused by incorrect address information provided by the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Company Name:
Yichang Weituo Liujin Trading Firm (Sole Proprietorship)
Legal Representative:
Wei Ying
Email:
[email protected]
Customer Service Phone:
13890098306
Response Time:
We aim to respond to all customer inquiries within 12–72 hours.
Address:
Room 62-1443, Donghuan Building, No. 9 Huancheng East Road, Xiling District, Yichang City, Hubei Province, China
Thank you for choosing Livnestro.
Livnestro
Everyday essentials, thoughtfully designed.